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Admin Portal & Client Portal · Manufacturing

Selkirk

A secure admin and client portal that puts project documents, schedules and service requests in one self-serve place.

Industry
Manufacturing
Solution
Admin portal & client portal
Platforms
Web, cloud-hosted
Client portal showing a project milestone timeline, project documents, a site map and a service request form

Efficiency

Far less time spent managing and sharing project information.

Client satisfaction

Clients find status and documents themselves, with fewer ad hoc requests.

Control and security

Role-based access and secure cloud storage protect project data.

The challenge

Selkirk manufactures and sells its products, and also handles installation, support and maintenance. Keeping track of specifications, documents, schedules and plans for every project was a constant struggle.

The biggest bottleneck was giving clients that information on request, throughout each project and during maintenance periods.

Our solution

We built a fully custom, cloud-based portal where Selkirk manages and tracks all the critical information for each project.

Selkirk’s clients can sign in to check status, find documents and make requests on their own. Role-based access controls who can see and do what.

The result

The portal transformed Selkirk’s project management, improving efficiency, client satisfaction and data security.

Key features

What we built

Project management

Timelines, specifications and updates managed in one place.

Asset tracking

Real-time tracking of assets to prevent lost or mismanaged resources.

Document management

Central storage that makes project files easy to find and update.

Scheduling

Milestones, tasks and maintenance visits planned and coordinated.

Role-based access

Only authorized users can reach sensitive information and features.

Map integration

Project sites and assets tracked visually on a map.

Admin portal

Tools for administrators to manage users, permissions and settings.

Client access

Clients view status and make requests without a phone call.

Technologies used

  • Angular
  • C#
  • .Net
  • Azure
  • My SQL

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